Please allow for longer shipping times due to Australian Christmas / New Years holidays.

We want you to be completely happy with your purchase. That’s why we offer a 30 Day Money Back Guarantee and hassle-free returns on purchases made online.

If for any reason, our products fail to meet your expectations please contact us by email at Chosen@thechosengifts.com.au. We will refund the full value of products purchased, or exchange it for goods to the same value within 30 days when accompanied by a valid receipt. Item must be in resalable condition.

Please note that the we do not refund shipping costs on ordered products.

Australia Delivery and Shipping:

Orders Under $45: $6.99
Orders $45-$98.99: $9.99
Orders $99 & Over: Free

Express Post Orders Under $45: $15
Express Post Orders Over $45: $20

*We aim for Express Post orders placed prior to 11.30am (Sydney time) to be sent same day.

Regular Shipping: 2-8 business days
Express Shipping: 1-4 business days

New Zealand Delivery and Shipping:

Orders Under $30: AU$9
Orders $30-$60: AU$10.49
Orders Over $60: AU$12.49

New Zealand Shipping: 6-27 days

Shipping times may vary